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ITC540 IT Infrastructure Management Assignment - Case study and IT Research, Charles Sturt University, Australia

Topic - E-COMMERCE AND E-BUSINESS

Task A - Case study - topic: Alipay - challenges created by E-Business & E-Commerce.

Research Alipay and describe the following points benefits offered and problems presented: sales tax / income tax collection etc.

Answer -

Detailed mechanism used

The company Alipay has a wallet app used on the smartphones. QR code payment are utilised for domestic in-store focused payments. The company also provides number of characteristics like credit card focused bills, management of bank account, mobile payment like prepay, transfer of P2P, purchase of ticket, selecting insurance, digital focused recognition document focused on storage options (Guo & Bouwman, 2016). The company permitted online level of check-out on many Chinese sites like Tmall and many more. The application used by the company also permits consumers to add their services given from diverse organization to develop a more customized level of experience. Also, the company further extended to phases like payment of fines related to transportation, fees related to property and different kind of other fees. Common kind of features through payment on internet also consist of hydropower level of coal payment and traffic based fine.

Difference and similarities between Alipay and Wechat Pay App

The experience of payment is similar in both the applications. Customer open Alipay or Wechat App in their phones, then further scan the code which is commonly called as QR code to finish the overall payment (Russell, 2013).

However, the preference of both the app is distinct. The company WeChat Pay has higher number of consumers that are from the age group of 45 to 65 years. Consumers may not have a lot of money in their account of WeChat; however, they can get or transfer money from the association and friends usually through WeChat Pay (Kow et al, 2017). Since the consumers base of WeChat is over eight hundred million and where they don't even require to open the account on the app. The moment they download the app on the smartphone, they can have the pay account on this app directly as well as the simple nature of the app makes it preferable Alipay.

However, the young generation prefer Alipay more since the app offer more products on it other then the basic payment options. The company has many finance-based products similar to bank. They also have their own in-house product known as huabei which is same as credit card however introduced by the company and not required to have a card for the same (Li et al, 2014). Therefore, more products as well as services makes the app little complicated than WeChat.

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Benefit offered

The consumer of Alipay can transfer money to other members on Alipay and also split or share payments like bills which is among utilising QR codes. The app can be used to pay different kinds of bills related to utility, purchasing the tickets of trains, mobile phone top ups and many more. The company has also partnered with varied small number of businesses to permit the consumer to make payment on different websites of China as well as many offline shops (Liu, 2015). The most recent deal with retail shops like Wal-Mart or Carrefour helped the members on app to make payment through it while shopping. The company is completely integrated system and consumer focused answers that goes from ranges of payment requirement in routine life of people.

Problem presented

Alipay has been working on improving he cyber security where the problems are related to the illegal issues where there are problems of stealing the data of the client and then the hackers use it for the other purpose. Here, the challenges are related to the potential revenue and problems to handle the encouragement of the digital payments.

Task B - Write a paper on Social Media. You need to plan, research, and, use your initiative to express the knowledge you learnt in this subject as well as your own independent thinking and reasoning.

Abstract

The concept of social media as well as social networking plays an important role in the lives of people worldwide. There is a section of people who debate whether one can improve or cripple the skills to communicate. Sitting with mobile device or on computer, interaction with friends on cyber space can be comfortable as well as fun however can reduce the impact of verbal interaction skills of an individual. The report will focus on varied impacts on communication since there are few positive influences on communication with the help of social media.

Introduction

The power of accessibility is considered as one of the internets with the help of smartphone, computers and many other devices which is making accessibility and connect with people in a click away in many situations. People are constantly interacting on routine basis via texts, e-mail and expanded social media. Since it has such an upcoming level of explosion which is popular and its use, social media is becoming the new features when it is based on interacting with different things from massive life events similar to engagements and child birth to simple details of daily occurrence of life (Haber et al, 2018).

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Discussion

Every interaction phase is important in that phase that show a structure that can operate within the broad structure based on the management of varied destination and can also help in the overall effectiveness. But, every stage of communication comes with its own features as well as the knowledge of different features will finally assist in setting an effective pattern for communication (Allcott & Gentzkow, 2017). There can be no way where technology has had an important influence all across the world and how people interact.

The internet has major influence on people in the current time than before. It is the continuous source focused on news as well as education for consumer worldwide which is more than twenty years. But the innovative of technologies, social media never accomplish the highly popular until 10 years ago. Platforms like Twitter, Facebook and same kind of services which are becoming the highly visited places online. Such sites permit consumers rapidly and can easily share picture, concepts along with messages with other consumers. Such kind of services, with the help of the accessibility mix, simple as well as intuitive kind of design promotion with positive level of social attitude by motivating communication among relatives, colleagues and friends; helping interaction between people and foster a highly profound level sense of society (Ibrahim et al, 2017).

The ever-rising trend of social media in current time helps the skills like communication to exemplify simply by using social media network. Social media network permit for an outlet focused on communication. Social media can be used by businesses, parents and many other kinds of religious companies. It can be utilised in many kinds by different form of platforms for number of reasons and the transmission machinery can be anything that can carry a message, focused on sound level of waves, the Internet, billboards and endless number of more added carriers (Knoll, 2016). Social media can also employ different transmission machine like mobile and computer devices.

There are so many social media websites similar to YouTube that provide consumers a base in order to upload as well as also share different videos online. Consumers can post video themselves for many other consumers to consume, view and share their opinion about it. Platforms like YouTube is a great platform for number of musicians and producers of film since the fans can comfortably gain access over different music videos. There are other social media websites similar to MySpace which have also provided consumers the platform in order to post videos on different profiles (Chassiakos et al, 2016). Websites can help in gaining easy accessibility to a range of videos like sports, movies, music as well as documentaries.

Social media websites have also reduced the usage of verbal interaction and rise the level of usage of online focused messages. People in current time can have conversation on phones over their devices. This can help by the growth of social websites like Skype and also people that can connect will interact by the promotion of word of mouth.

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Many social media websites have now included the option of webcams for the subscribers and webcam also helped many friends to have personal communication and also watch other one another (Sajid, 2016). The interaction can be private by nature and highly efficient since subscribers to see one other. There is rise in popularity in many webcam communications.

With increasing development of social media network, businesses can turn to it since it is a means of varied advertisements. It permits businesses and companies to reach million of consumers on a base they are utilising on routine basis. Organizations can also reach many consumers on Facebook by developing pages and offer promotional offers along with discount in order to get fans (Roy et al, 2016).

It is crucial to understand here that social media consist of the reality associated with communication transformations. The advancement of technology has been added to social media transformation in a way that people interact with other people on routine basis. This made interaction rapid and more effective (Stephen, 2016). Social media websites similar to Facebook helps in sending reminders of birthdays. Despite picking up phone and conventional conversation on phone to wish family and friends, consumer just type wishes on their pages.

Platforms like Facebook let people to form groups, have certain apps and have friends from different section, which helps in people getting in touch with people who can play games on internet and make more friends. One thing which can lack the safety from criminals and there are no report options to report consumers, even if they disturb people. It also has a bookmarking website which permit them to keep the favourite sites at one common place, along with all the friends. Another best option just helps in integrating Facebook is based on an applicator like friend finder. It allows people to find friends instantly, permitting people to connect with friends (Bradshaw & Howard, 2017).

When the page is not private as well as can just be accessed by friends, where one can post their routine functions it permits consumers to understand the location and the functions that they are doing. There is no kind of rulebook based on many do's or don'ts on how efficiently one can use social media platform by making them highly vulnerable. Privacy has become a challenge in social media along with networking with the added locations as well as GPS tracks (Bradshaw & Howard, 2017). In the recent time, the platform of Facebook has made it comfortable to gain clarity and also adjust the privacy kind of settings however it is one the consumer to make sure that the privacy is saved.

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Conclusion

Communication has seen a lot of improvement that has emerged as with continuous development of social media. Everyone from different part of the world utilise it to interact with consumers and social media is continuously evolving the process and taking it to new heights (Wamba & Carter, 2016). Ease of access and development can further make it highly advantageous to people from a layman to celebrity. Since social media is evolving, interaction will improve and constantly sore towards achieving new heights. The positive level of influence on communication can surely overcomes the negative comments and make it highly advantageous.

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