HC1041 IT Impact On Business: The Case of NHS Assignment Help

Students are required to research on a real life business and the impact of IT on the chosen business.

1. Students will be able to evaluate and justify theoretical and practical knowledge of information technology in a business context.

2. Students will be able to analyse information technology issues in a business environment and provide solutions to these issues using their knowledge of information technology and practical techniques in a business environment.

3. Students will be able to apply research skills analysing academic literature and integrating ideas from the literature to the information technology issues in business and in preparation for life-long learning.

4. Students will be able to understand the ICT profession in information technology.

5. Students will be able to communicate using effective oral and written communication tools, act in a professional manner.

6. Students will be able to review and describe the major privacy, legal, ethical and societal issues with respect to managing digital information and information systems.

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Introduction

The advancements that have been taking place in the area of information technology have been benefiting a wide range of industries, and has become integral component of almost all the industrial sectors across the world. The integration of the information technology (IT) has been highly beneficial for the health care industry as several reformations could be introduced in the health care delivery system, primarily due to the developments that are associated with the information technology (Buntin, et al., 2011). The traditional health care system had lagged and lacked in various manner and the same was primarily associated with the absence of information technology. However, since the integration of the same, the health care organisations have been successful in delivering quality health care services and treatments to the patients.In the following discussion, the various application of the information technology in the health care sector have been explored. The advantages and disadvantages associated with the same, have been discussed as well.

Need for IT by NHS

Information Technology (IT) has boosted the field of health informatics, which is fundamentally a combination of health care, business and information technology. The integration of the information technology in the operations of NHS, has facilitated the organisation to deliver the care and treatment to the patients in a more organised manner. IT is required for NHS as through the technology, it is able to organise the different information of the patients, including their confidential data, in a systematic manner. With the help of IT, the health care providers are able to deliver better care as they are able to communicate with each other in a more efficient manner. They are able to manage the care system in a more effective manner and ensure that the patients are delivered the treatment and care that are particularly required by them (Sittig, and Singh, 2015).

The integration of the information technology in the care delivery system of NHS simplifies the maintenance of the health records of the patients. Furthermore, it also allows the health care providersoffer a more personalised care and treatment to the patients, thereby making the health care system more efficient. With the rising concerns regarding the health care system, as well as the increasing population that is also reflected with the amplified number of patients at NHS, the integration of the information technology has become a crucial factor as with the help of IT, the data collection and processing of the patients have become more simplified, which has further enhanced the treatment and care delivery system at NHS.

Importance of IT for Survival of Business of NHS

The further development and integration of information technology within the health care system as well as operational and functional processes of NHS has made it highly crucial for the business processes as well. The network infrastructure technologies health care aids in the creation and deployment of the solutions which enhances the overall patient care with the help of providing more reliable and consistent patient services. Further aids in fulfilling the required standards of the healthcare industry such as HIPAA. The use of IT simplifies the creation of multiple safety nets for assuring the well being of the patients.

With the integration of the information technology, NHS is able to maximise the efficacy of the care delivery system as IT provides an accurate overview of the existing resources and facilities of the health care centre. In addition, it also enhances the overall performance while maintaining the budget that has been preestablished by the health care centre for the overall operational and functional processes (Lee, et al., 2014). Implementation of a comprehensive health information technology is a huge step. However, as NHS has already been successful in the integration of the same, therefore, the organisation should focus towards development and maintenance of the same, so as to ensure that the system further facilitates the care and treatment delivery processes.

Requirements for Application of IT in NHS

The adoption or the integration of the digital computers, internet and fast communication channels has dramatically changed the manner in which the management of the information within the health care organisations take place. The application of the information technology within NHS has demanded various initial requirements so as to ensure that the integration of the same would be successful, while facilitating the care and treatment delivery processes. As NHS is a health care organisation, therefore, it was required to consider the various aspects associated with the integration of the information technology, which primarily encompass cost, equipment, training, planning, installation, and designing, along with various other aspects (Pai, and Huang, 2011).

NHS was required to keep under consideration that the integration of the information technology with the health care system should not surpass the budget that has been allocated for the same so that it would not affect the finances that are actually required for the delivery of treatment and care to the patients. Furthermore, for the integration and application of the information technology within the organisational functions and operations required several preplanning, so as to ensure the successful integration of the same. Appropriate planning is also required while making any kind of enhancements within the existing system of IT. The designing processes of the IT network has been conducted such that the same would allow seamless flow of information and communication between the different health care professionals. The various equipment has been collected in such manner that it would be in coherence with the health care services that are delivered by the organisation and it was ensured that only the IT professionals conduct the installation of the systems and equipment, so as to avoid any kind of malfunctioning (Murdoch, and Detsky, 2013). Upon integration of any kind of infrastructure or equipment associated with information technology, the staff, and other associated health care professionals are provided with the required training so that they are able to operate the same, in an effective and errorless manner.

Use of IT by NHS

The information technology that are integrated within the health care organisations are utilised in various manners. It is primarily helpful for the internal functioning of the organisation such as by the health care professionals for the delivery of the health care services and treatments. However, the application of the IT is also accessed by the client and suppliers of the health care organisation in a varied manner (P.B. Jensen, L.J. Jensen, and Brunak,2012). The employees are able to utilise the integrated IT system for maintaining a record of the patient history as well as their health conditions, which is highly essential for health care organisations such as NHS.

The IT infrastructure and systems have facilitated NHS to expand its usability to the consumers as well as suppliers as well. The patients of NHS are able to access their health charts and files using the online network system that have been exclusively developed for them, thereby maintaining a security of the database, while facilitating the access of one's health files from any remote location, thereby minimising their visitation to the facility. On the other hand, the suppliers are able to make contact with organisation using the online channels and the organisation is able to place orders for the various requirements that are necessary for the successful management of the health care and treatment delivery to the patients (Xu, et al., 2014).

Benefits and Advantages of IT to NHS

There are several benefits and advantages associated with the use of information technology in the functions and operations of a health care centre. The major advantages and benefits that are being experienced by health care organisations, such as NHS, with the integration of IT can be listed as follows.

Paperless: With the help of the information technology, majority of the paper based health system are being reduced as the same are being replaced the information technology. Paper based health systems results in more errors due to the manual misplacements and similar reasons. Therefore, with the help of the information technology, such errors can easily be minimised (Kuo, 2011).

Personal health records: With the help of the information technology, the health care organisations are able to deliver the health records of the patients via the online channels, thereby reducing the necessity of their visitation to the health care centre, which in turn aids in the minimisation of the unwanted crowding within the centre (Kuo, 2011).

Enhancement of database confidentiality: With the integration of the information technology systems, the health care organisations are able to better maintain the confidential database of the patients, thereby enhancing the privacy and security of the same and preventing any kind of unwanted disclosure of the confidential records of the patients (Kuo, 2011).

Riskof IT on NHS

Although the information technology has been highly beneficial for the health care industry and organisations, there still exists certain underlying risks associated with the IT systems that can get reflected in the overall systems of the organisational infrastructures (Al Ameen, Liu, and Kwak, 2012). The major risks that are associated with IT system within health care organisations such as NHS, include the following.

Intellectual property theft:Intellectual property encompasses the highly sensitive information that is fundamentally protected by the trademark, copyrights or trade secret laws and the intentional theft of these assets are known as intellectual property theft. The risk associated withintellectual property theft within health care system is that it can severely affect the entire operations and management system of the organisation (Al Ameen, Liu, and Kwak, 2012). For instance, the health care confidential information of the patients can get jeopardised by the cyber attacker and hackers.

Data loss: Data loss is yet another crucial risk that is associated with the integration of IT systems within health care organisations. As the IT systems are replacing the paper based health delivery system, therefore, the loss of data in the digital form has the ability to severely affect the entire treatment and care delivery system, thereby affecting the business processes as well (Al Ameen, Liu, and Kwak, 2012).

Maintaining and Monitoring IT at NHS

The information technology system can be maintained and monitored within the health care organisations with the help of various measures (Bainbridge, 2013). For health care organisations such as NHS, this is achievable with the integration of an effective IT network monitoring system that regulates and monitors the entire IT network and ensures the rapid identification of any kind of faults, with mitigation plan prepared for overcoming such situations.

Conclusion
Based on the discussion that has been provided above, it is evident that information technology has made significant impact on the operations of the health care organisations like NHS and therefore, it is important to further enhance and maintain the same so as to continue the deliverance or quality care and treatment to the patients.

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