Effect of Performance Management on Employee Productivity Assignment Help

Overview of the organization (e.g. business, non-profit, its goods and services, location, number of employees, ...)

Potential Problem / Issue (it is important to define the problem: drop in sales, low profit margins, high employee turnover,...)

Data Collection (relevant qualitative and quantitative data can be collected from different sources to develop an understanding of the case under study)

Data Analysis (different analysis tools can be used based on each case:

Ø In strategy and marketing cases, beside the regular quantitative data analysis, there is a need to include analysis of SWOT, Porter's Five Forces, PEST Analysis, Value Chain Analysis, Key Success Factors, Market Share Analysis, Positioning Map ...

Ø In Organizational Behavior Cases, there is a need to include analysis of issues like culture, structure, employee engagement, job satisfaction, diversity, motivation and incentives, Leadership ...

Ø Analysis relevant to each business topic should be included in this part.

Identify issues that need to be fixed.

Suggest Possible Solutions (Alternatives). It is recommended to ask students to think of three possible solution to the highlighted problem.

Evaluation of the Proposed Solutions (Pros & Cons or evaluation Matrix)

Recommendation (The best solution after evaluation)

Action Plan (How the recommended solutions will be implemented). It is important to have students write an action plan to describe how the best solution can be implemented in details.

Introduction

Performance management is important for an organisation to evaluate its performance on the basis of achievement of the estimated goals effectively and efficiently. This type of management generally focuses on the performance of the entire organisation along with its several departments and employees. In the case of, the employee performance regarding their productivity and motivation can help an organisation to achieve its sales goals and other major goals in an effective and efficient manner. In this regard, the employee engagement of Tarocash can help in the performance management to evaluate the company's ultimate productivity within the estimated time. This study focuses on employee productivity within the organisation by considering its internal and external factors that affect the entire performance of the company. Moreover, the discussion is based on the identification of potential issues faced by the organisation and its possible resolution for enhancing the employee performance more within the workplace.

Overview of the organisation

Tarocash is an online retail company for clothing and accessories based on Australia and are a trusted brand for men's accessories. The organisation is also a reputed company in the global context, which has many franchises in all over the world. Apart from this, the company is reputed in providing affordable and accessible fashion accessories for a smart look within social occasions. Generally, the organisation is specialised on men's smart and casual clothes which includes shirt, denim, jackets, suits, shoes and several fashion accessories (tarocash.com.au, 2019). Tarocash was established in the year 1987 and since the company is well known in Australia with many other countries through its friendly service and fashion advice. The company had opened 5 more stores within the country by the year 1991 (tarocash.com.au, 2019). The main outlet of the organisation is in Melbourne along with a total of 115 stores across Australia and New Zealand. The company has more than 400 employees within the different outlet and a number of delivery employees for the online delivery system of the company.

Potential Problem or issues within the organisation

Tarocash as a retail company employs a number of salespersons for developing its sales activities in both the outlet and within the online system. The company mostly focuses on the performance of the employees instead of looking for their work stress. Due to this, the problem that has arisen within the organisation is related to the employee commitment towards their work. As stated by Bianchi (2016), high stress and low remuneration reduce employee engagement and effects on the productivity of a company. Considering this, it is observed that the company is not being able to provide their employees with proper training and healthy remuneration, by which the employee performance regarding sales and productivity is in the downward. Moreover, the influencing internal and external factors had also decreased the employee engagement, by which the company could not make their sales upward in the best possible manner (Kroll & Moynihan, 2015). Due to this reason, the employees are not being able to perform on their highest potential within the organisation and the company is suffering from this.

Data collection

Wages and tenancy are the two major components of enhancing employee performance and engagement within the work. It is useful for maintaining a healthy work culture within the workplace. Considering the issue related to employee productivity of the company, it is observed that the integrated staff rostering system has helped the company to save their time and money. As opined by Morgan et al. (2019), it is important for a company to maintain control and flexibility within the workplace by motivating its workers, which could also help the company to ensure high productivity from the end of employees. Using the staff rostering software, the company is able to provide the necessary wages to its employees in time and complete the payroll function within 60% of the previous time. In this context, it is observed that the payroll of the company for the employees had increased by 40%, which had enhanced employee engagement in a requisite manner. However, the stressful schedule of working had somehow created employee degradation over the organisation, by which the sales performance of the company is in downward to some extent. It is estimated that the sales for the company can be increased by about 10% from the previous year by matching store traffics with the staff rosters system without increasing the number of working hours.

Analysis of data using different analysis tools

Analysis of SWOT

SWOT relates to strength, weakness, opportunities, and threats within the internal function of an organisation (Anton, 2015). In this case, the staff rostering system can be a great strength for the company as it can help to provide wages on time without an increase in working hours. This could enhance employee engagement more for the company, which can directly enhance its sales. For this, the major weakness can be employee degradation within the workplace due to the stressful schedule of work, which could also create a serious threat to the company's sales and productivity. However, the implication of staff rostering system can help the employees to get their wages at the right time and enhance the quality of their performance.

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