BUSN20016 - Research in Business Assignment, Central Queensland University, Australia  

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Topic - Effective Human Resources Management: The Relation between Appraisal Systems and Employee Turnover in Woolworths

Section1 - Introduction

Problem Statement

Human Resource Management is one of the major operating part of an organization. It works in development with the employee management process. The HRM process can help to develop the employee management process to increase the value of Woolworths. Here this assignment provided effective human resource management process to enhance the appraisal system and employee turnover in Woolworths. The effectiveness of the department can also help to develop the organizational value of Woolworths by developing the performance of employees and employers.

Poor Human Resource Management process can affect the performance appraisal of Woolworths. It can affect the employee management process by not playing the accurate role of HRM. It can be stated that the effectiveness of Human Resource Management Process can help to bring development in the employee management process. The employees play a significant role to develop the organizational value and it also helps to generate the potentiality of Woolworths. The HR manager has to develop the recruitment process to develop the working value of Woolworths. The implementation of the effective training process can help to develop the skill management process of employees. It can bring development in the productivity of Woolworths and also generate productivity value. It can help to develop the consumer value and thus the organization can achieve its goal.

Research aim and objectives

The effective Human Resource Management Process can be implemented to increase the performance appraisal of Woolworths. It has been impacted as the main aim of the research proposal. In order to achieve this aim, effective Human Resource Management can be implemented. Few points can be included to achieve this aim and the points are mentioned below

• The effective Human Resource Management Process can enhance the employee management process by developing the training process of the employees. It can develop productivity value, which helps Woolworths to achieve its aim.
• The HR plays the key role in HRM processes and the HR can develop the organizational value by developing the internal and external factors of Woolworths. It can bring development in the economic condition of Woolworths and also helps to develop the performance which can lead the organization to perform effectively. It can also help Woolworths to generate its potentiality to compete against other retail company.

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Research questions

1. How Human Resource Management can bring development in the performance appraisal of Woolworths?

2. How HRM processes can develop the performance appraisal of Woolworths by implementing effective employee management processes?

Justification

The HRM process plays a significant role in developing the performance appraisal of Woolworths. It has been seen that the effectiveness of HR manager helps to develop the HRM process.

Output of the Research Proposal

The entire research has focused on the HRM process to develop the organizational value of Woolworths. It has been also mentioned in this research proposal that the effective HRM process can also help to generate the performance value of Woolworths. The HR plays the key role to develop the HRM processes and also help to develop the employee management process. The enhancement of the communication system can help the HR manager to develop the relationship with the employees. The HR manager has to implement soft speaking skill to encourage the employees. The HR manager may also include several tour packages and salary increment process for employees to inspire the employees by fulfilling their desire. This can bring development in the employee's activity and also helps to generate the working value. The effectiveness of HRM processes can bring various technological developments to generate the performance appraisal of Woolworths. Technological development may influence the data collecting process. It may also help to include social media to develop the advertising process. This can help Woolworths to develop its organizational value and expand rapidly.

The research evaluates the value of HRM process to develop the organizational value of Woolworths. The effective HRM process can help to develop the organizational value of Woolworths by generating the advertising process. The enhancement of technology may also be included to develop the performance appraisal of Woolworths. The HR manager has to play a significant role to develop the organizational function. The HRM process may also include a proper recruitment process for the employees and they also have to identify the best training process to develop the working skills of the employees. It may help to produce the best quality products and it can enhance the customer value. The HR manager also has to develop the budgeting process to enhance customer value. The customer value can also be enhanced by appropriate pricing criteria. The customer value may play an effective role to develop the potentiality of Woolworths and it also helps to develop the competitive value. The enhancement of customer value helps Woolworths to develop its performance appraisal.

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Section 2- Conceptual framework

Overview of Effective Human Resources Management

To ensure the smooth processing of an organization or an effective business, creating a well-functioning human resource management plan is crucial. An effective human resource management plan can make or break an organization (Berman, 2019). The effectiveness of a human resource department is evident by the process the team oversees the process of resourcing employees, selecting the most suitable people to the task, providing adequate training and benefits for the development of the organization as well as the employee. By ensuring an effective human resource management plan, the organization creates an effective way for it to rise above any issues it may face (Albrecht et al. 2015).

Challenges faced

Creating an effective human resource management team bestows a lot of challenges to the organization. It is never easy to be able to create a team which can help a functioning business to greater heights of success as there are several factors of consideration.

Some of the key factors to consider are, the size and the culture of the organization, the financial resources available and the current market competitions and market schemas to utilize. The organization should be able to handle an enormity of areas, which include

• The workforce needs
• Recruitment of suitable resources
• Feasible training for specialized tasks
• Performance management
• Employees' benefits
• Payroll awarded
• Employee to Employer relationship
• Hiring and termination policies

Instead of a few particular segments of a Human Resource Management System, Woolworth follows an ingenious way of outsourcing the few functions of Human Resource, thus attaining an effective method of a human resource management system. The organization will result in proficiency by developing Business process HR outsourcing. Thereby, with the help HR department, the external supplier can manage the discrete activities of Human Resource from activities of recruitment or payroll administration to risk management. Also, it can adhere to the effectiveness at instances appraisal systems to grant employees a higher rate of work satisfaction.

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Benefit

Throughout any employees' career, one of the most important factors of satisfaction is their recognition which in turn would help them attain an appraisal. Effective human resource management plays a huge role in granting appraisals and utilizing performance appraisal tools by which the performance of the employees are tracked and are according benefited with significant appraisals. Some of the key benefits that serve a greater deal of success for the organization are:

• Role of an employee - when an employee is provided with a role which suits their skill set the best, the employee excels. Thereby ensuring a higher productivity rate and better individual performance.
• Merit-based comparison - an employee feels a sense of achievement when the organization addresses their effort. Effectively when an employee puts in higher performance they may be awarded greater benefits but similarly when an employee lags behind may be penalized.
• Identify and improve - due to the utilization of an established appraisal system, the data are automatically maintained hence it is easier to identify the performers for the appraisals. All the more ensuring efficient identification of the employees.

Methodology

A methodology refers to as a systematic or theoretical method applied to a field of study or research. Typically, it may comprise of pre-defined theories, case studies, concepts, models and quantitative or qualitative techniques. Thus, a methodology may not set out to provide the solution to a problem or research but it provides us the ways or specifically the methods that are implacable at a certain scenario (Price, 2016). There are numerous types of methodologies that can be applied into research hence to gauge the effect that appraisals that predominantly have on employee turnover Woolworths Australia. Simultaneously, the research undertaken, will deploy the use of a mixed research methodology. It will certainly develop areas of conclusive evidence as answers to the research questions (Roake-Barefoot, 2015). In other words, both quantitative and qualitative means of research would be undertaken for the research. The approach of mixed methodology was taken into account in regards to the complexity of the research, allowing the researchers to uncover the unexplored relations between the intricate layers between the organization and the employees. Mixed methodology approach requires a meaningful mixing between method implications, data collections and portraying of evidence. The most important step in a mixed methodology approach is data integration or data linkage, which needs to be applied at an appropriate stage of the research. The approach of data linkage, if performed correctly, ensures the researchers a wider view of the research itself, allowing the researcher's different points of view to notice phenomenon at an intricate level. Selection of the right approach for research starts with identification of needs of the research. Research, where neither quantitative nor qualitative methods could independently help, is where mixed methodology comes into play (Swanepoel, 2015).

The mixed methodology approach is best suited to gain a better understanding of the connections and the contradictions between the organization in question, Woolworths, and their current way of employee appraisal; this, in turn, helps the participants have a strong voice and share the evidence across the whole research process (Tafirenyika, 2016). The mixed methodology approach, however, can create certain complexity as the approach often involves huge resources, time and workforce, and often needs detailed data integration for the best result. However, provided the personnel involved with the research are trained and have enough resources subsequently the results will be much more detailed (Thinakaran, 2018).

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Research Design

The effective designing process which can help to regulate the research approaches can be known as the research design. The research design has to focused on the entire research and has to choose the effective researching process to develop the research evaluation. The research design has to follow the context of research to evaluate the effective research process. It may also help to identify the effective strategy development process to enhance the performance appraisal of Woolworths (Gitman, Juchau & Flanagan, 2015). The research design also has to include the evaluation of the various problems of the HRM process, which decrease the performance appraisal of Woolworths. The research design can be categorized into several parts and from where one of the effective parts can be chosen to evaluate the research process (Douglas, 2018).

The descriptive and experimental research design can be included to perform this research design. The main components of the descriptive research design are observation. The descriptive research design can help to evaluate the most effective statistics of HRM research. The descriptive research design may include a literature review to evaluate the specific question, problems, outcomes of the research (Gerber, 2016). The research plays an effective role to evaluate the problem and it also helps to resolve the problems effectively. The research mainly functioned to find effective ways to enhance the HRM process which can be beneficial for Woolworths to develop its function (Albrecht et al. 2015).

The experimental research design also has been raised to develop the research design process. The experimental research design can include the data collection process to enhance the research. The data collection process may include survey and it may help to generate the work value of the employees (Bhatt & Lakshmi, 2017). The survey helps to collect feedback from the consumers. The data collection process plays a significant role to increase the production value. It also helps the HR manager to make an effective decision-making process (Blanco-Mazagatos et al. 2018). The customer feedback is an important factor which can help the HR manager to develop innovative ideas. The enhancement of innovation can help Woolworths to develop its organizational value.

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Data Collection

Data collection as defined is a key component in the field of research study. The methods of collecting numerous data is done through the process of gathering and measuring information on the targeted variable in an established system. It will help in developing the return enables to answer relevant questions regarding the research. Also, the research methods will help to determine the equivalent outcome in a given instance. Accurate data collection is required to ensure the integrity of the research that is conducted on Woolworths. Distorted findings are often the result of unethical or improper data collection methods or tools; this may include unknowingly omitting any important segment of a business or be questioned or misleading questions and etc.

In order to correctly measure the information of the organization in focus, Woolworths.

The methods undertaken will help in performing the research at its best and exemption-

Literature review - Review of related literature is a requirement of every research whether quantitative or qualitative. The method of literature review is undertaken to sublimate the claims and questions of the study. Similarly, it incorporates subjects such as employee retention, HR direction and action towards job satisfaction, retention strategies, performance appraisal, effect of an efficient human resource management department. The review has been collected from varied sources that include existing peer-reviewed journals, online articles, and scholarly books, case studies and annual reports. This method basically is the process where a piece of 'literature' is critically reviewed for current and future references. However, a researcher can extensively analyze some important documents, journals, books and etc. to complement the findings generated for the process of data collection. The method itself is neither a quantitative nor a qualitative method, rather a review of corresponding data in the field of study, which in turn is fully under quantitative designs or qualitative designs. The premise of such a method relies on the understanding of the knowledge that has already been defined.

Data collection

The consolidation of the findings data as obtained after the review of relevant literature, a sample population of a fixed number of participants shall be surveyed with the help of questionnaires, in collaboration of the organization. The survey will be conducted among the existing employees of the organization in question, Woolworths, and the key findings would help analyze the relationship between employee turnover and appraisal methods implied by the human resource management system. Survey data is defined as the resultant data that has been collected from a sample of the population that collectively took part in the process of the survey. There may be various methods involved in gathering the data through a survey for statistical analysis. Various mediums shall be utilized for collecting the data from the desired sample. Surveys held can be through different mediums such as:

• Face to face surveys
• Telephonic surveys
• Online survey
• Paper surveys

The retrospective survey method shall be followed as it allows the researchers to obtain historic data and correspond to them for an intricate detail oriented survey. By deploying this researchers can ensure the gathering of data which are related to past experiences hence providing a vivid insight to the research.

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Research approach

The research approach is the plan that is followed in order to attain to a detained method of data collection for the research. There are 3 basic types of the research approach.

• Deductive research approach - is the approach which relies on deducing a hypothesis or a theory based on an existing hypothesis or theory and then designing a research strategy and testing out the hypothesis. At times it is also referred to as the top-down approach (Pathak, 2018).
• Inductive research approach - while deductive approach relies on testing the theory or the hypothesis in reference to the existing one, the inductive approach relies on generating a new theory emerging from the data (Olins, 2017).
• Mixed research approach - is the approach where neither qualitative nor quantitative approach is individually applicable. Hence the mixed approach comes into play. This approach conducts research where data integration, data analysis, and data collection are the key factors (Noe et al. 2017).

Sampling

Number of samples: Total participants selected for the survey is 50

The sampling technique used is a probability-based survey process conducted based on questionnaires in Woolworths, Australia.

Data Analysis

Gender.

• Male
• Female
• Prefer not to say

Should the HRM include training and development program for the employee

• Yes
• No

Is there a lack of employee satisfaction?

• Yes
• No

Is there a room for improvement regarding relationship between employee and management

• Yes
• No

Human resource management practices are effective.

• Yes
• No

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Section 3 - Organizational Study

It is an examination which usually examines the structure, practices to achieve the value. The research proposal evaluates the most effective HRM practices to enhance the organizational value of Woolworths. The examination of the HRM structure may help to generate the value of HRM and also help to enhance the employee management process. This can generate the value of productivity as well as consumer value (Kuhn & Mostert, 2018). The implementation of effective HRM practices can develop the organization by influencing the potential value. It can help Woolworths to compete more effectively against other retail company. The organizational study also helps in evaluating the effective strategy to develop the organizational function (Lai et al. 2016). It comprises the effective factors to fulfill the various aspects of Woolworths. The HR manager has to develop the recruitment process to develop the work value of the employees. The enhancement of employees can help the organization to fulfill its productivity aspect. The organizational study enhances the activity of employees as well as the managerial department of Woolworths (Marin, 2016). It also helps to give an accurate view of the conceptual framework and also help to proceed accordingly (Lüdeke-Freund et al. 2016).

Schedule

Project budget

The project budget has been done by including the various activities like conducting a survey, reviewing the relevant literature and the data analysis process.

The review of relevant literature has included various journals books and the estimated cost can be $6000. Nextly, the conduction of the survey can be included as an important part of research and project management process and the estimated cost has been found nearly about $8000.The data analysis process may also include as another factor of the project management process and it cost $10000.

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